Help & Support from First Class Windows
Whether you’re looking for some useful tips and tricks, some information about our products or an idea of how your building work will progress, you’ll find it on this page. And if there’s something you need help with, remember that we’re just a phone call or email away.
What Happens Next?
Interested in learning about the next steps of your journey? Here’s an overview of what you can expect to happen when working with First Class Windows to extend your home.
UK Manufacturing
Learn how we collaborate with leading British manufacturers to ensure that our customers in South Wales receive the best products on the market.
Installation Focus
Our skilled and fully trained installers are key to every project. Our team will always work with care in your home and complete the job to an exceptional standard.
Aftercare Service
Should any issues arise with your installation, our committed Aftercare team will be on hand to assist and resolve any concerns.
Our Guarantee
All our work is covered by a 20 year guarantee, giving you the utmost value (and peace of mind) for your investment.
Helpful Guides
Browse through our collection of helpful guides to get the low down on everything, from product information to jargon-busting explainers.
FAQs
You’re likely to have questions about our products and services…and we’ve done our best to answer them all! Visit out FAQ section to learn more about our offering.
Impartial Advice
With more than two decades in the business of fitting windows, doors, roofline and building conservatories and orangeries, the First Class Windows team has built up a wealth of knowledge.
Request A Service Visit
If an engineer has recommended contacting us or you suspect a fault, our team is here for you.
Want to get in touch online?
If you have an issue with our services or any product we have installed for you, please fill out our support form and give us as much information as you can. This helps us to find you in our system and to keep track of everything while we work to resolve your issue.